Strategy

The Brand Checkup: 5 Signs Your Brand Needs a Reboot

Not sure if your brand still works? Here are five telltale signs it's time for a refresh — and what to do about it.
Rafael Rabl
Designer, Webflow Expert

Your brand isn't broken. It just stopped working.

Here's an uncomfortable truth: most brands don't die in a dramatic blaze. They slowly fade into irrelevance. One day you look at your website, your business cards, your Instagram — and something feels... off. Not terrible. Just tired. Outdated. Like a suit that used to fit perfectly but now pinches in all the wrong places.

The tricky part? Most founders and marketing leads don't notice it happening. You're too close to it. You see your brand every day, so the slow drift toward "meh" is invisible. That's why we created the concept of a Brand Checkup — a quick, honest assessment of whether your brand is still doing its job.

Here are the five signs that it's time for a reboot.

1. You cringe when you share your own website

This is the big one. If you hesitate before sending a prospect to your website — or if you find yourself saying "We're actually in the middle of updating it" — your brand is holding you back. Your website is often the first impression people get, and in 2025, a dated site doesn't just look bad. It signals that your business might be behind the curve in other areas too.

The checkup question: Would you be proud to show your website to your dream client right now? If the answer is anything but "absolutely," that's your sign.

2. Your visuals say one thing, your business says another

Brands evolve. Your company today probably isn't the same company it was when you first designed your logo and picked your colors. Maybe you've shifted your target audience. Maybe your offering has matured. Maybe you've grown from a scrappy startup into a serious player. But if your visual identity still screams "we just started out" while your business says "we've been doing this for years" — there's a disconnect that's costing you credibility.

The checkup question: Does your brand visually reflect where your business is now, or where it was three years ago?

3. You blend in at every conference and on every feed

Scroll through your LinkedIn feed. Look at your competitors' websites. Now look at yours. Can you tell the difference? If your brand could be swapped with a competitor's and nobody would notice — you don't have a brand. You have a template with your name on it.

In crowded markets, being forgettable is the same as being invisible. And invisible brands don't win deals.

The checkup question: If you removed your logo from your materials, would anyone know it's you?

4. Your team can't explain what makes you different

Ask five people on your team: "What makes us different from our competitors?" If you get five different answers — or worse, a bunch of generic buzzwords like "innovation" and "customer-centric" — your brand positioning is unclear. And if your own team can't articulate it, your customers definitely can't either.

A strong brand gives everyone in your organization a clear, compelling story to tell. Without it, every sales pitch, every social post, every email is winging it.

The checkup question: Can everyone on your team explain your unique value in one sentence?

5. You're attracting the wrong clients

This one's sneaky. If you keep landing projects that don't excite you, working with clients who don't value what you do, or competing primarily on price — your brand might be sending the wrong signals. A well-positioned brand acts like a filter: it attracts the right people and naturally repels the wrong ones.

If your brand doesn't communicate your value clearly, you'll keep ending up in race-to-the-bottom conversations instead of "when can we start?" conversations.

The checkup question: Are the clients reaching out to you the ones you actually want to work with?

So... Now What?

If you nodded along to two or more of these, it's probably time for a brand refresh. Not necessarily a full rebrand from scratch — sometimes a strategic update is all it takes. New positioning. A visual refresh. A clearer message. Small moves, big impact.

At Wildcard, we help companies figure out exactly what needs to change and what should stay. No unnecessary overhauls, no design for design's sake. Just smart, strategic brand work that makes you visible, credible, and memorable.

Think your brand might need a checkup? Let's talk. No pitch deck, no pressure — just an honest conversation about where your brand stands and where it could go.

Is your big idea ready to get real?